Citizo

Delete your data

Last updated: November 2, 2026

This page explains how to delete your data from Citizo, the French civic exam preparation app published by Artiom Gaureac.

The short version. Your progress stays on your phone: deleting the app erases it. For your purchase data, email us: we delete it within 30 days.

1. Your progress and settings

Your application type, exam date, answers, results and preferences are saved on your phone only. We have no copy of them. To erase them:

If your phone is backed up to iCloud or Google, the backup may keep a copy: it is managed in the phone’s backup settings, and we have no access to it.

2. Your purchase data

If you bought full access, RevenueCat, our purchase provider, keeps your purchase history with an anonymous identifier the app generated. Since it holds no name or email address, we need your help to find it:

  1. If you have a subscription, cancel it first on the App Store or Google Play (see section 5 of the Terms): deleting your data does not cancel it.
  2. Email gaureac@gmail.com with the subject “Citizo data deletion”.
  3. Include the purchase date and its order number, shown on the store’s receipt: on Google Play, a number starting with “GPA.”; from Apple, the Order ID on the receipt.
  4. We delete the data within 30 days of your request and confirm it by email.

3. What is deleted, what is kept

Deleted:

Kept, outside our control:

Your purchase stays valid with Apple or Google. If you reinstall the app and restore your purchases, RevenueCat creates a new anonymous identifier.

For everything else, see the Privacy Policy.