Terms of Use

End User License Agreement (EULA) · Last updated: November 2, 2026

These terms are an agreement between you and Artiom Gaureac (“we”, “us”), the publisher of Citizo (“the app”). By downloading or using the app you accept them. If you do not accept them, please do not use the app.

1. License

We grant you a personal, limited, non-exclusive, non-transferable license to use the app on Apple or Android devices you own or control. For a copy downloaded from the App Store, this license is in line with Apple’s Licensed Application End User License Agreement; where those Apple terms and these terms disagree, Apple’s terms prevail.

2. What the app does

Citizo prepares you for the civic exam required for a first multi-year residence permit, a resident card or French naturalisation: practice by theme in series of questions, an explanation for every answer, mock exams of 40 questions in 45 minutes, spaced review of your mistakes, a daily plan up to your exam date, and reminders. The questions ship inside the app, which works offline.

3. An independent app, content without warranty

4. Free access and full access

Without a purchase you can use the first 20 questions of each of the first two themes (40 questions in all), as often as you like with review of your mistakes, and take a first mock exam with its results.

Full access opens every question of the civic module, for every application type, unlimited mock exams and review of all your mistakes. It comes in two ways:

• a weekly subscription that renews automatically;
• a one-time payment, with no subscription. It gives full access to the civic module of this app on the devices linked to your Apple ID or, for a purchase on Google Play, to your Google account, and restores on a new device with “Restore purchases”. Purchased content works offline. If the app is ever no longer sold, copies already bought keep working.

5. Prices, payment and cancellation

• Prices are shown in the app before you buy and vary by country and currency.
• Payment is charged at confirmation of purchase, to your Apple ID for a purchase on the App Store, or to your Google account for a purchase on Google Play.
• The subscription renews automatically every week unless you cancel it at least 24 hours before the end of the current period. On the App Store, your account is charged for renewal within 24 hours before the period ends.
• For a purchase on the App Store, manage or cancel the subscription in Settings on your device, under your Apple ID, in the Subscriptions section; for a purchase on Google Play, in Google Play, under Subscriptions. Deleting the app does not cancel a subscription.
• If a free trial is offered, any unused part of it is forfeited when you buy a subscription.
• Apple or Google, depending on the store, processes all payments, renewals and refunds under its own terms. For a purchase on the App Store, we cannot issue refunds ourselves; requests go through reportaproblem.apple.com. For a purchase on Google Play, see Google Play’s refund policies.

6. Acceptable use

Do not use the app to break the law. Do not reverse engineer, decompile or modify the app, and do not redistribute or resell it, except where such restrictions are void under the law that applies to you.

7. Intellectual property

The app, its name, its icon, its code and the content we wrote remain our property. The official question wording remains under the Licence Ouverte / Etalab 2.0, and its source is credited in the app under “Sources and licences”.

8. Disclaimer of warranties

The app is provided “as is”. To the extent permitted by law, we make no warranty that it will be uninterrupted or error-free, or that its content is accurate, complete or up to date.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect damages, or for a failed exam or a refused or delayed application. Our total liability is limited to the amount you paid for the app in the twelve months before the claim arose. Nothing here limits your mandatory consumer rights.

10. Changes

We may change the app, its content and these terms. When these terms change, the date above changes with them. Continuing to use the app after a change means you accept the new version.

11. Termination

You may stop using the app at any time by deleting it. We may suspend or end your license if you materially break these terms. The sections on intellectual property, warranties and liability survive termination.

12. Governing law

These terms are governed by the law of the Republic of Moldova, without regard to its conflict-of-law rules, and without depriving you of the mandatory consumer protections of the country where you live.

13. Apple

This section applies to copies of the app downloaded from the App Store. Apple is not a party to these terms and is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties.

14. Contact

Questions about these terms? Email gaureac@gmail.com.